Cancellation policies

Cancellation Policy

Cancellation policy Exclusive Rentals Spain S.L.:

- Bookings cancelled up to 1 month before the start of the stay will receive a 90% refund, after the 100 EUR service fee. This fee is waived for confirmed reservations, but not for cancelled reservations.

- Bookings cancelled up to 2 weeks before the start of the stay will receive a 45% refund, after the 100 EUR service fee. This fee is waived for confirmed reservations, but not for cancelled reservations.

- Bookings cancelled less than 2 weeks before the start of the day, will not be entitled to any refund- If the guest decides to leave early, days not spent at the property will not be refunded- Cancellations must be made in writing to: reservations@luxuryrentalsmadrid.com by 12 midday (local time) on the appropriate day

If for any reason Luxury Rentals Madrid is obligated to change the TENANT’S real property, it must offer him/her new real property of the same or higher price than the one replaced, as well as offer THE TENANT the option to cancel his/her reservation and to obtain reimbursement of all the amounts paid and unused, without THE TENANT being entitled to demand any other payment for this event.