Luxury Rentals Madrid - Best Exclusive Apartments in Madrid

Cigdem Atilgan ★ ★ ★ ★ ★

21/01/2026

Perfect Location, Great Host Excellent stay! The location was perfect – we could walk to most places. The host was very helpful and always reachable. The apartment was spotless and had all the basics: toilet paper, shampoo, capsule coffee. It had 2 bedrooms and 2 bathrooms, which was very comfortable. The space is small but extremely functional. The kitchen was fully equipped, clean, and had everything needed to cook meals. There are 3 supermarkets very close by. Metro and bus stops are within walking distance. Highly recommend! Thank you for a great stay.

A Bond ★ ★ ★ ★ ★

07/12/2025

Toledo 68 was a perfect location. Very nice apartment. New and well maintained. WiFi didn’t reach the bedrooms upstairs but not a huge issue. Safe building and area. Check in was easy with good communication. We really enjoyed our week there. I would highly recommend.

Oni Lusk-Stover ★ ★ ★ ★ ★

27/12/2025

Between September and the end of November 2025, my husband and I enjoyed four different Luxury Rentals Madrid apartments. We would highly recommend Luxury Rentals Madrid. The apartments are exactly as pictured. The entire process is straightforward, professional, and efficient from booking to checking out. We also received our deposits back in a timely manner which was much appreciated. All members of the team that we interacted with were professional, courteous, and prepared. We especially appreciated the team's follow up when Alexa in one apartment would not respond to commands in Spanish or English to open the curtains or change the temperature. As well, given the number of check ins during our time in Madrid, we applaud the team for their communication and sequencing the many check ins. For example, on one check in day there were 16 other check ins happening as well. We especially appreciate and compliment the cleaning team for their attention to detail and amazing job at each apartment. Overall, we had an exceptional experience. We got a great glimpse into living in Madrid. We look forward to enjoying Luxury Rentals Madrid apartments again in the future.

Noor Patel ★ ★ ★ ★ ★

29/10/2025

Absolutely beautiful apartment. Comfortable, convenient and spotlessly clean. I couldn't find any fault. We had a wonderful stay of 6 nights. The communication with the office was prompt and they were always very helpful. The bathroom toiletries and towel were of a high standard. Nice shower flow. Kitchen was well equipped with all the appliances. Everything was as shown in the pictures.

sandra di mare ★ ★ ☆ ☆ ☆

03/11/2025

This was my third rental with Luxury Rentals Madrid, and unfortunately, it was a major disappointment compared to my previous two excellent stays. There is nothing “luxury” about the apartment at Lagasca 32, although it has an amazing location. When I arrived after 5 p.m., the apartment wasn’t even ready — I had to wait two hours for the cleaning to finish, not her fault - and the place didn’t even have toilet paper. I was told it was a “last-minute booking,” but if the apartment isn’t ready, it shouldn’t be available to rent. Throughout my stay, the shower floor kept clogging and the hot water boiler kept malfunctioning, making it impossible to take a proper shower as the water turned cold every few minutes. What really ruined the experience was the unprofessional behavior of one of their staff members, Javier, on checkout day. At exactly 11:01 a.m., he called to demand that I vacate immediately or risk losing my deposit. I had simply overslept and asked for the same courtesy I had shown them by waiting two hours at check-in. He refused outright, spoke rudely, and even claimed they had done me a “favor” by allowing me to book last minute — something I found extremely inappropriate to say to a paying customer. There is no favor when you are paying, this is a business transaction they failed their promise of a 5:00 pm check in. I told him I would pick up and leave but I needed at least an hour, again, I overslept and he was my wake up call. I was simply asking for an extra hour in order to shower and pack my things. He then kept calling nonstop, to the point my husband had to answer while we were already leaving at 11:24 a.m. I’ve always considered Luxury Rentals Madrid a reliable company, but this stay showed a complete lack of customer service, professionalism, and respect for returning clients. I sincerely hope management reviews this incident and trains their staff on basic courtesy and hospitality.

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